In case you’re trying to construct no-code or low-code automation, you’ll have stumbled upon Make and Zapier. Each are common in our Integration Platform as a Service (iPaaS) class, and whereas they could appear related at first look, they serve barely completely different consumer wants.Choosing the proper software issues as a result of it instantly impacts how effectively your staff can automate duties, scale workflows, and combine the instruments you already depend on. A mismatch in platform capabilities can imply wasted time, larger prices, or pointless complexity.
I’ve in contrast Make vs. Zapier intimately based mostly on completely different necessities, like consumer interface, flexibility, integrations, performance, and pricing.
The appropriate alternative relies on what you worth most. In my evaluation, I discovered Make to be a most well-liked alternative to be used circumstances involving difficult workflows. Zapier is extra appropriate to be used circumstances that want general-purpose automation.
Make vs. Zapier: At a look
Right here’s a fast comparability of the favored iPaaS software program:
| Characteristic | Make | Zapier |
| G2 score | 4.7/5 | 4.5/5 |
| Greatest for | Energy customers and sophisticated workflows | Newbies and general-purpose automation |
| Person interface (UI) and adaptability | Visible drag-and-drop canvas (very versatile) | Step-by-step type builder (easier) |
| Automation capabilities | Superior options like limitless steps/branches and information dealing with | Easy automations with fastened step limits |
| Scalability | Price-efficient at excessive quantity (10k+ ops/month) | Scales with enterprise-grade safety, limitless customers, and admin controls |
| Integrations | ~2,400+ apps, with deeper API assist | 7,000+ apps |
| Assist & group | Robust group, good documentation, however fewer third-party tutorials | Bigger group, tons of guides/tutorials, and broader ecosystem assist |
| Pricing | Free, as much as 1,000 ops/month. The pricing begins from $9/month for 10,000 ops | Free for 100 duties/month. The pricing begins from $19.99/month (multistep) |
Notice: The small print right here replicate probably the most present capabilities as of August 2025. Each Make and Zapier proceed to evolve quickly, so options and pricing could change over time.
Earlier than we discover Make and Zapier, let’s shortly overview the variations and similarities between the 2 instruments.
TL;DR: Make is highly effective, versatile, and cost-efficient — finest for energy customers, technical groups, and companies that must automate complicated workflows with branching logic, superior information dealing with, and excessive job volumes. Zapier is easier, beginner-friendly, and integrates with 7,000+ apps, making it the go-to alternative for fast, general-purpose automation with out a steep studying curve. Make shines in pricing, scalability, and workflow depth, whereas Zapier dominates in app protection, ease of use, and enterprise-ready options. For complicated, budget-conscious automation, select Make. For simple, plug-and-play automation with most integrations, Zapier leads.
Make vs. Zapier: What’s completely different?
Right here’s an summary of the important thing variations between the 2 software program.
- Integration rely and depth: Zapier connects to much more apps — over 7,000 and counting. Whereas Make lists round 2,400, it gives many extra actions per app, for instance, 84 actions for Xero vs. 25 in Zapier.
- Workflow builder type: Zapier makes use of a linear, form-based builder with dropdowns and a step-by-step wizard, which makes it nice for newcomers. Make gives a visible drag-and-drop canvas. In follow, I discovered Zapier’s interface easier to start out with, whereas Make’s canvas felt extra pure and versatile as soon as I realized it.
- Automation complexity: Make handles complicated eventualities with limitless steps, routes, or branches, and highly effective information instruments like arrays, JSON parsing, and so on. Zapier automation (Zaps) is usually extra simple: They’re straightforward to construct however have fastened limits, e.g., a most of 100 steps, and fewer built-in information instruments.
- Pricing mannequin: Zapier prices by duties, the place every app motion is a job on tiered plans, and now even gives pay-per-task billing. Make prices by operations, i.e., every module run. In my exams, Make’s paid plans give much more operations for the value — for instance, $9/mo for 10,000 operations vs. $19.99 for simply 750 Zapier duties. Make will be less expensive at scale, although the billing math will be complicated.
Make vs. Zapier: What’s related?
Each Make and Zapier ship options to create, take a look at, and deploy automations with flexibility. There are a couple of similarities you’ll be able to’t miss, for instance:
- Visible editors are intuitive, with ample pre-built templates that assist new customers get began. Neither software requires code to design primary automation for duties.
- Free tier choices is obtainable in each plans, with a paid plan for rising utilization. Make facilitates 1000 operations whereas Zapier caters to 100 duties within the free model.
- Person base for each iPaaS software program is equally robust and various. They cater to a spread of customers, from solo entrepreneurs to enterprise groups. The 2 software program have a very good quantity of documentation, tutorials, and communities that customers can faucet for assist.
How I in contrast Make and Zapier: My analysis standards
First, I checked out ease of use. This meant seeing how easy the interface and setup felt for somebody new, and how briskly I may construct a primary automation. Components like interface design, navigation, the provision of templates, tooltips, and onboarding guides helped tip the size.
For my workflows, integrations, and most significantly, the depth of integrations was crucial. The depth of integration represents the provision of actions that I can carry out by means of the mixing. For this, I examined how every platform handles app performance and whether or not there have been limitations or workarounds wanted.
I additionally thought of assist and group, and skimmed by means of every platform’s assist middle, boards, and assist choices. This helped me see the provision of self-service by means of the platform’s information base.
For any shopping for course of, pricing transparency was an enormous issue. I verified that in my take a look at and in contrast each choices to find out their cost-effectiveness.
Disclaimer: These insights are based mostly on hands-on testing of Make and Zapier as of August 2025. Platform options, pricing, and performance could evolve over time. This overview displays particular person expertise and opinions on the time of analysis and doesn’t signify the official stance or endorsement of G2. For the most recent updates, seek the advice of Make and Zapier instantly.
Make vs. Zapier: How they really carried out in my exams
Let’s discuss efficiency. I examined Make and Zapier to see what they do properly and the place they fall quick. Right here’s what I discovered.
Person interface and adaptability
In follow, utilizing every software highlighted their trade-offs. Zapier’s UI felt intuitive. It walks you thru triggers and actions with clear types. The platform was pretty easy to make use of and navigate, and Zapier Copilot even supplied related recommendations to help.
The platform permits the creation of Zaps with easy recommendations. After I was simply beginning, I may create a easy “if e mail then alert me” workflow in minutes with out a tutorial.
Alternatively, Make’s UI is a canvas of modules you drag and join. At first, it felt overwhelming, however quickly I appreciated with the ability to visually lay out a number of branches and see information circulate between steps.
For complicated flows, Make’s editor gave me rather more management. I may add routers, loops, and information transformations on the fly. I’d say Zapier wins if simplicity is your aim, however Make pulls forward on flexibility.
As an influence consumer, I gave a slight edge to Make due to that flexibility and visible readability.
Winner: Make
App integrations
After I in contrast integrations, the numbers informed one story: Zapier has extra apps. In testing, each app I needed, for instance, Salesforce, Mailchimp, Google Analytics, and so on., was on Zapier.
A couple of instruments I constantly use didn’t have a Make integration in any respect, so I needed to skip them or use a generic webhook as a workaround. What’s extra, Zapier has an AI apps part with 250+ integrations, which Make lacks.
The depth of Make’s integrations was spectacular. For instance, Make lets me pull detailed bill information from Xero with a number of fields, whereas Zapier solely has elementary bill triggers.
Ultimately, if app availability is your precedence, Zapier wins since its library is so clearly dominated by measurement and fast connectors.
Winner: Zapier
Automation capabilities
To check performance, I constructed actual workflows of accelerating complexity. Easy duties, like posting type responses to a Slack channel, have been straightforward on each. For extra complicated wants like information parsing, loops, and multi-branch logic, Make supplied higher assist. For instance, I created a situation in Make that collected information from a number of sources, processed it with filters and array features, after which uploaded a formatted report, all with out writing code.
Strive doing that on a primary Zapier plan, and also you hit limits. Zapier capped my steps, and I needed to break the method into separate Zaps.
I additionally examined conditional branching on both. Make let me splinter one workflow into many routes with out restrict, whereas Zapier compelled me into its “Paths” function, which is extra inflexible.
General, Make dealt with my complicated exams extra gracefully with limitless steps and built-in information instruments. Zapier was dependable, however much less expressive.
Winner: Make
Pricing
Pricing was an eye-opener. I took two actual use circumstances: a small challenge with a couple of hundred duties per thirty days and a bigger challenge with tens of hundreds of duties. Zapier’s free tier (100 duties) was limiting for the small challenge. I wanted a paid plan at $19.99/mo to get extra duties. Make supplied 1,000 free ops; even its most cost-effective $9/mo plan gave 10,000 ops.
For the bigger challenge, Zapier’s $19.99 plan solely coated 2,000 duties, plus overage charges, whereas Make’s $16 or $29 plans coated 10,000 ops every. It gave me much more headroom. I did the mathematics: Zapier was roughly $0.026 per job on their starter plan, whereas Make was about $0.0009 per operation. Nonetheless, Zapier’s newer “pay-per-task” billing helps you to add further duties on demand, simplifying budgeting for fluctuating utilization.
In brief, Make was much more cost-efficient for my take a look at eventualities. The one warning is that Make’s operations can deplete shortly in the event you design very huge eventualities; I had to concentrate to that. Nonetheless, for many customers on a funds, Make gained the day.
Winner: Make
Right here’s a desk exhibiting the winner when it comes to completely different iPaaS software program options:
| Characteristic | Winner | Why it gained |
| Person interface and adaptability | Make 🏆 | Visible canvas permits drag-and-drop workflows vs Zapier’s types. It gave extra inventive management. |
| App integrations | Zapier 🏆 | Zapier has an unlimited library of apps. It gives greater than 7,000 apps. Conversely, Make gives near 2400 apps. |
| Automation capabilities | Make 🏆 | I bought limitless steps/branches and information instruments in Make. Conversely, Zapier had fastened limits. |
| Pricing | Make 🏆 | It is less expensive per motion. Cost 10k ops for $9. You’ll want to pay rather more in Zapier’s case. |
Key insights on Make vs. Zapier from G2 information
I regarded into G2’s overview information to seek out strengths and adoption patterns for Make and Zapier. Right here’s what stands out:
Satisfaction scores
- Make has a good ease of use (88%), ease of setup (85%), and ease of doing enterprise (94%) scores.
- Zapier excels in ease of use (89%), ease of setup (88%), and ease of doing enterprise(90%).
Industries represented
- Make dominates advertising and marketing and promoting, pc software program, IT providers, monetary providers, and accounting.
- Zapier has a powerful presence in advertising and marketing and promoting, pc software program, IT providers, the web, and monetary providers.
Highest-rated options
- Make excels in pre-built connectors (91%), real-time integration (91%), and circulate designer (92%).
- Zapier stands out for flow-designer (90%), pre-built connectors (87%), and information encryption (89%).
Lowest-rated options
- Make struggles with huge information processing (76%), digital information interchange (EDI) (77%), and useful resource definition (83%).
- Zapier struggles with software programming interface (API) administration (82%), digital information interchange (EDI) (82%), and managed file switch (84%).
Continuously requested questions on Make vs. Zapier from G2 information
Q1. Which platform is extra appropriate for a newbie: Make or Zapier?
Zapier is commonly higher for newcomers. Its step-by-step interface and plentiful tutorials make it very approachable. In my trials, I may create easy automations with out studying documentation. Make, with its drag-and-drop choices, has a steeper studying curve.
Q2. What can be a surefire dealbreaker when selecting between Make or Zapier?
The most important dealbreakers are often integrations and particular function wants. If one platform doesn’t assist an app or motion you want, that forces your hand. For instance, in my comparability, Zapier had all 7,000+ main apps whereas Make was lacking a couple of area of interest instruments I take advantage of.
Q3. Which software is healthier for AI and new app integrations?
Zapier at present leads right here, providing 250+ AI app integrations and Zapier Copilot to advocate workflows. Make helps superior APIs and customized modules however doesn’t but have a devoted AI market.
This fall. Can I migrate workflows from Zapier to Make (or vice versa)?
There’s no one-click migration. Nonetheless, each platforms assist webhooks, APIs, and related triggers/actions. This implies workflows can often be rebuilt, although complicated migrations could take time.
Q5. What industries favor Make vs. Zapier?
G2 overview information exhibits Make is common in advertising and marketing, IT providers, and monetary providers, the place complicated workflows are frequent. Due to its broad integrations, Zapier dominates in advertising and marketing, SaaS, and web providers.
Make vs. Zapier: The ultimate verdict
In the end, Zapier and Make are each stable automation platforms, however they cater to barely completely different wants. For somebody new to automation or with simple duties, I’d lean towards Zapier. Its interface is easy, and its huge app library means you’ll nearly definitely discover any software you want.
I might advocate Make if in case you have complicated workflows, technical necessities like dealing with information arrays or calling APIs, or a decent funds at scale. In my exams, its power-user options and decrease price per operation have been decisive.
Lastly, your choice shall be based mostly on what issues most to you. In case you want fast and simple automation and broad compatibility, go together with Zapier. Strive Make in the event you want deep customization and need to squeeze probably the most out of your greenback. Each instruments are sturdy, so that you’ll have the ability to automate duties both manner. Decide the one which matches your priorities.
Discover different Zapier alternate options and Make alternate options to your iPaaS wants.
This text was initially printed in April 2025 and has been up to date with new data.
