Spago, superstar chef Wolfgang Puck’s legendary restaurant in Los Angeles, is finest identified for 2 issues: its iconic smoked salmon pizza and its impeccable hospitality. It’s the kind of place the place the employees pays consideration to each single little element: Your water glass is at all times full; any lingering crumbs are swept away with ease between programs. Drop your spoon? One other one will seem shortly.
Every desk within the expansive eating space is draped in pristine white tablecloths. (Technically, there are two white tablecloths per desk.) It’s a sublime contact that offers Spago a timeless really feel. The staff takes pleasure in maintaining these tablecloths easy and crisp. Watching the employees swap out the highest tablecloths between friends is sort of like watching a short-form ballet: The linens are elegantly draped on the desk, adopted by a member of employees shortly bringing over a transportable iron to softly steam the material and easy out any wrinkles. And in just some minutes, the desk is meticulously reset.
The doorways to Spago first opened in 1972, earlier than it moved to its present location in Beverly Hills in 1997. Based on Michelle Ley, the Common Supervisor of Spago, the restaurant seats lots of of diners a day in its bustling eating room; on a busy evening, the employees at Spago can simply undergo 300 tablecloths, Ley says. That quantity may be even greater if the restaurant is internet hosting a personal occasion. So course of and effectivity are vital, and the iron the employees makes use of on the tablecloths isn’t just a bonus, however essential to Spago’s normal of service.
So, which iron will get the job executed? The employees depends on the Freemove Drive, made by 140-year-old German equipment model Rowenta. It’s Rowenta’s hottest cordless iron, with a steady steam output for as much as 40 minutes, and includes a smooth, ergonomic design that’s each display-worthy and blends in with its environment. Should you weren’t paying shut consideration to the eating room, you won’t discover the six irons the restaurant retains in rotation — with Spago’s bussers utilizing every iron for six to seven hours a day.
This explicit mannequin of iron accommodates the bustling restaurant’s very particular wants. It have to be cordless, for apparent causes, with a simple and speedy charging system, and every iron must final for a few years underneath heavy use. Most significantly, the iron must not leak water in any course. “We don’t have time to let the tablecloths dry,” says Ley.
Should you’ve ever dined at Spago and questioned how they sustain and even when you’re simply available in the market for a brand new iron, let it’s identified that the Rowenta cordless irons reign supreme on this capability.
“We care about each element — all the way down to the wrinkles,” Ley explains. “All the things issues and we’d like the precise instruments to try this.
