On the lookout for Grasshopper alternate options? In case your workforce has outgrown a primary digital telephone system, you’ve come to the appropriate place.
Grasshopper is well-liked for fast setup and core name dealing with—enterprise numbers, VoIP calling, texting, voicemail greetings, extensions, and inbound faxing—making it a typical selection for small companies within the U.S. and Canada. It’s additionally simple to port an current quantity and decide from native, toll-free, or self-importance choices.
However as soon as name quantity rises or your workflows get extra complicated, Grasshopper can begin to really feel limiting. Beneath, we break down the highest 10 Grasshopper alternate options for 2026, evaluating pricing, options, and best-fit use instances so you may select the appropriate choice for the place your online business is headed.
Grasshopper Alternate options at a Look
Right here’s a fast comparability of the highest Grasshopper alternate options.
| Answer | Worth (begins from) | Greatest For | Prime Options |
|---|---|---|---|
| Nextiva | $15/consumer/month | Cloud-based enterprise communications | Low worldwide calling charges Limitless calls & video conferencing Video conferences IVR Good name routing |
| GoTo Join | Contact gross sales | Enterprise telephone system with fewer options | Worldwide calling plans Maintain music and name queues Drag-and-drop editor to configure name flows AI-powered clever automation and insights |
| OnSIP | $49.95/account/month | Hosted PBX for small to medium-sized distant groups | Auto attendant or digital receptionist Queues and teams Worldwide dialing |
| Telephone.com | $15/consumer/month | Companies on the lookout for a primary VoIP telephone system | Enterprise textual content messages (extra price) Voicemail to textual content Telephone quantity porting Native enterprise telephone numbers with space codes for every location Maintain music |
| Mitel | $20.99/consumer/month | Superior workforce collaboration capabilities | Workforce collaboration software program Video conferencing IVR Cellular app dialer (iOS/Android) |
| Google Voice | $10/consumer/month | US-based customers who use Google Workspace closely | Calls to the U.S., Canada, and most European international locations Textual content messaging Name recording Voicemail transcription G-suite integration & cellular apps (Android & IOS) |
| 8×8 | Contact gross sales | Companies solely on the lookout for a VoIP telephone system | Worldwide calling to 14 international locations SMS, MMS, and workforce chat Audio and video conferencing Microsoft Groups integrations Cellular and desktop apps |
| Zoom Telephone | $15/consumer/month (U.S. & Canada solely) | Utilizing it in tandem with the video-conferencing app Zoom | Clever name routing Integrations with Slack, Google, Zapier, and Calendly Video and audio calls made by Zoom’s VoIP community are high-quality and safe |
| Aircall | $30/license/month | Small groups and VoIP name facilities | IVR Dialog tags to categorize name recordings Analytics like missed name price, name quantity Desktop notifications for incoming calls |
| Dialpad | $15/consumer/month | Companies on the lookout for an AI answer | Actual-time name transcription and post-call summaries AI-enabled teaching Predictive CSAT instruments |
Begin calling for simply $15/mo.
See why over 100,000 companies switched to Nextiva. Now you will get all of it for $15/month per consumer.
Why Swap From Grasshopper?
Though Grasshopper is an effective introduction to digital telephone methods, its restricted capabilities when name quantity will increase or workflows get extra complicated and poor name high quality will go away you wanting extra.
These are a few of the frequent causes that companies search for Grasshopper alternate options:
- It isn’t constructed for scalability. Grasshopper is constructed for easy setups, however it will possibly begin to really feel restrictive as your enterprise communication wants develop. It doesn’t combine straight with frequent enterprise apps like Zoho, Salesforce, and HubSpot, which makes it tougher to maintain buyer information in a single place and work from a unified workflow. Automation is restricted too (past fundamentals like automated texts), in order name quantity rises, these gaps can decelerate follow-up and scale back call-handling effectivity.
- It solely affords primary name administration options. Although Grasshopper is a cloud-based digital telephone system, it doesn’t embody native video calling or collaboration options. You’ll be able to’t ship or obtain information, or share your display screen utilizing Grasshopper. Restricted name analytics, fewer auto-reply choices, no shared quantity or shared e mail, and no name recording facility make it much less interesting for companies that need a sophisticated communication answer.
- It may be costly. Grasshopper affords three most important pricing plans primarily based on the variety of customers, telephone numbers, and extensions you want. The bottom plan begins at $14 per consumer month-to-month. However Grasshopper’s worldwide calling charges aren’t aggressive, so chances are you’ll rack up a hefty invoice. And since their plans lack superior options, you should pay extra charges for the additional options you utilize.
- It lacks analytics depth. There are three most important report varieties (utilization, element, exercise) with metrics like name quantity, common name size, caller ID, and extensions. These are helpful for primary name logs and easy historic reporting however lack superior capabilities comparable to actual‑time dashboards and speech analytics. For primary reporting it’s advantageous, however you’ll be restricted in order for you deeper visibility into developments, efficiency by marketing campaign, or detailed teaching analytics.
- It covers solely primary name routing. Grasshopper covers primary routing: auto‑attendant, extensions, name forwarding, enterprise hours, and easy ring‑all or sequential ringing. Opinions and product overviews constantly describe it as a easy digital telephone system with out superior contact‑heart‑model routing comparable to full queues, expertise‑primarily based routing, or refined escalation logic. So for heavier name volumes, you’ll hit your restrict shortly if you happen to want queues, ring teams, or smarter escalation guidelines.
With regards to a richer characteristic set, Grasshopper plans are costly in comparison with digital telephone companies like Nextiva, which provide limitless voice and video calls, voicemail, toll-free numbers, enterprise integrations, and extra superior options in most plans.
The excellent news is that there are lots of Grasshopper alternate options accessible to satisfy your communication wants.
How We Evaluated the Greatest Grasshopper Alternate options
These are the standards we used when had been researching Grasshopper alternate options:
- Pricing + whole worth. Plan price, what’s included vs add-ons, and any charges that change the true month-to-month spend.
- Core voice options + name circulate flexibility. Name dealing with, routing depth, and whether or not the platform helps extra superior name flows as wants develop.
- Reliability + name high quality. Uptime expectations, dropped-call threat, and whether or not the service holds up in day-to-day use.
- Integrations (particularly CRM). Native integrations (or robust Zapier/API choices) that scale back guide work and maintain buyer information linked.
- Ease of use + assist. How shortly a workforce can get arrange, how intuitive the apps are, and the way responsive assist is when points come up.
Prime 10 Grasshopper Alternate options
We consider all Grasshopper alternate options (and all enterprise communications platform alternate options) primarily based on pricing plans, options, ease of use, buyer assist, and third-party ranking websites like G2 or GetVoIP. Based mostly on this criterion, we then counsel what sort of firms it’s best suited to.
1. Nextiva: Greatest various for cloud-based enterprise communications
Nextiva is a cloud-based enterprise telephone system that meets the wants of small companies whereas providing enterprise-grade performance.
That is an all-in-one communications answer that provides enterprise telephone service with video conferencing, collaboration instruments, and extra for companies of all sizes.
U.S. Information named it the finest enterprise telephone system for 4 years working. Fashionable assessment websites like G2 additionally price this firm extremely in comparison with different VoIP options.
Greater than 100,000 companies throughout the U.S. use Nextiva, together with Amazon, Cisco, Netflix, and the Pac-12 Convention. Nextiva has been serving to firms supercharge their telephone methods since 2006.
Key options
Nextiva affords voice & video calling, textual content and workforce messaging, third-party integrations, and strong name administration options. As an alternative of utilizing a number of companies and apps, you may maximize effectivity with it’s extremely rated enterprise telephone app — NextivaONE.
Nextiva has a strong VoIP telephone service with greater than 40+ customary and superior options.
Listed here are some options that make this unified communications platform a greater various to Grasshopper:
- Low worldwide calling charges
- Limitless calls & video conferencing
- Superior IVR with Conversational AI
- Analytics and automation
- Good name routing
- Enterprise textual content messaging
- Voicemail transcription
- Customizable Caller ID
- On-demand name recording
- Enterprise name forwarding
- Cellular and desktop softphones
- XBert AI receptionist
Pricing
Nextiva has 4 plans that provide highly effective VoIP options with out breaking the financial institution. You may as well request a no-obligation quote to find out eligibility for extra reductions and affords.
Tiered pricing choices cater to various enterprise wants:
- The entry-level, the Core plan ($15), affords voice and video calling capabilities, in addition to SMS textual content messaging assist.
- For extra complete options, the Have interaction plan ($25) incorporates all Core options whereas introducing name heart functionalities, together with queue administration, name routing, and an AI-powered chatbot for round the clock buyer help.
- The highest-tier Energy Suite CX ($75) supplies the total spectrum of companies, enhancing the Have interaction plan with superior options comparable to clever routing algorithms, seamless integrations with CRM and CDP methods, and strong supervisor dashboards for efficiency monitoring and analytics.
Why Nextiva is an effective various to Grasshopper
Nextiva goes above and past simply VoIP. Its highly effective capabilities, together with CRM integrations, superior options, and all-around efficiency, guarantee a dependable and seamless communication expertise.
It’s the highest decide for companies in search of effectivity and reliability of their communication options. 8,400 Nextiva evaluations and a ranking of 4.6 out of 5 on assessment websites like GetVoIP present how a lot Nextiva prioritizes its clients’ wants.
The convenience of setup and use, glorious buyer assist, nice options, nice return on funding, enterprise-grade safety, and all-in-one enterprise communication answer make Nextiva the very best Grasshopper various.
“What actually units Nextiva aside is their unwavering dedication to assembly our distinctive firm wants. They didn’t merely provide a one-size-fits-all answer; as an alternative, they took the time to grasp our particular necessities and tailor-made their companies exactly to swimsuit us.”
~ Ari M.
2. GoTo Join: Nice selection for startups needing fewer options
Previously referred to as Jive, GoTo Join is a VoIP telephone service, very similar to Grasshopper. They sometimes provide merchandise for convention room calls, delivering coaching, and working on-line webinars.
Key options
- Worldwide calling plans
- Maintain music and name queues to maintain callers on the road
- Net-based video conferencing for as much as 250 members
- Drag-and-drop editor to configure name flows
- Integrations with instruments like HubSpot, Zendesk, and Microsoft
- AI for GoTo Join for clever automation and insights
Pricing
GoTo Join affords three plans for various wants: Join Telephone System, Join CX, and Join Contact Heart. It’s worthwhile to attain out to their gross sales for a customized quote.
Greatest for
Startups on the lookout for a enterprise telephony system with fewer options.
3. OnSIP: Greatest for SMB distant groups on the lookout for hosted PBX
OnSIP is a hosted VoIP companies supplier providing video conferencing and high-quality VoIP telephone calls. It’s designed to assist companies improve conventional landlines and change to a contemporary various that strikes with their workforce, wherever they’re.
Key options
With OnSIP, you get enterprise PBX options and a cloud platform’s productivity-boosting capabilities, although the total potential depends upon the OnSIP pricing plan you select..
- Auto attendant or digital receptionist
- Queues and teams to deal with incoming calls
- Distant workplace capabilities
- HD calling & convention suite
- Extension dialing
- Worldwide dialing
Pricing
OnSIP’s Fundamental Plan begins at $49.95 monthly per account. Calling minutes aren’t included; they’re charged at 3.2¢ per minute. The Limitless Plan begins at $18.95 monthly with a five-user minimal, leading to a minimal month-to-month price of $94.75.
Greatest for
Small- to medium-sized distant groups on the lookout for a hosted PBX.
4. Telephone.com: The go-to choice for a primary VoIP telephone system
Telephone.com is a enterprise telephone system supplier. It affords entrepreneurs and small enterprise proprietor a neater method to handle their enterprise communication.
Key options
Telephone.com affords 50+ options throughout their enterprise telephone system packages, together with:
- Enterprise textual content messages (extra price)
- Voicemail to textual content
- Telephone quantity porting
- Native enterprise telephone numbers with space codes for every location
- Maintain music
Pricing
Telephone.com affords three totally different pricing plans: The Fundamental plan begins at $15 per consumer monthly, the Plus plan begins at $22.50, and the Professional plan begins at $33.33 per consumer monthly (billed yearly).
Greatest for
Companies on the lookout for a primary VoIP telephone system.
5. Mitel: Greatest for superior workforce collaboration capabilities
Very like the opposite Grasshopper alternate options, Mitel affords a collection of enterprise communication instruments, together with a VoIP telephone system, contact heart, and collaboration software program.
Key options
Mitel’s cloud telephone system consists of some nice options like:
- Workforce collaboration software program
- Video conferencing
- Integrations with Microsoft Groups, Chrome browser, Google Cloud, and Salesforce
- Interactive Voice Response (IVR) know-how to greet direct and divert callers
- Cellular app dialer to supply enterprise telephone quantity connectivity (iOS/Android)
Pricing
Mitel has three most important plans for its enterprise VoIP packages: The Necessities plan begins at $20.99/consumer/month, the Premier plan begins at $26.59/consumer/month, and the Elite plan begins at $38.49/consumer/month.
Greatest for
Companies on the lookout for superior workforce collaboration capabilities.
6. Google Voice: Most suitable option for US-based Google Workspace customers
Google Voice is Google’s VoIP providing, permitting you to make and obtain calls over the web. The straightforward-to-use instrument makes use of conversational AI for intuitive calling experiences and time financial savings. Along with telephone calls, you too can ship texts by way of Google Voice.
Key options
- Calls between Google Voice numbers
- Calls to the US, Canada, and most European international locations
- Textual content messaging, name forwarding, and name recording
- Voicemail transcription
- G-suite integration & Cellular apps (Android & IOS)
Pricing
Google Voice has three handy plans with an rising variety of options. You’ll be able to count on to pay $10/consumer/month for his or her Starter plan, $20/consumer/month for his or her Customary plan, and $30/consumer/month for his or her Premier plan.
Greatest for
U.S.-based customers who use Google Workspace closely.
7. 8×8: Greatest for companies that solely want a VoIP telephone system
8×8 is a full unified communications and make contact with heart platform, although it’s extra complicated and sales-led than Grasshopper. It’s a VoIP service with a unified platform for contact heart, enterprise telephone, video, chat, and APIs. Every runs by an organization’s privately hosted PBX platform managed by 8×8.
8×8 supplies companies VoIP options like auto attendant, name recording, and voicemail to e mail. As a Grasshopper various, 8×8 is a step up.
Key options
- Worldwide calling to 14 international locations
- SMS, MMS, and workforce chat
- Audio and video conferencing
- Microsoft Groups integrations
- Cellular and desktop apps
Pricing
8×8 has 4 pricing plans: Contact Heart, CX Past the Contact Heart, Communications APIs, and Unified Communications. It’s essential to contact their gross sales division for all costs.
Greatest for
Respectable choice for companies solely on the lookout for a VoIP telephone system.
8. Zoom Telephone: Excellent for Zoom video-conference app customers
Zoom is finest identified for serving to companies host on-line conferences. It additionally affords different communication options by its Zoom Telephone — a enterprise telephone service that permits customers to make and obtain calls.
It’s not as feature-rich as Nextiva, but it surely’s a very good various to Grasshopper.
Key options
Zoom has some nice options in its communications package deal, together with:
- Clever name routing
- Integrations with Slack, Google, Zapier, and Calendly
- On-line whiteboard to collaborate visually mid-conference
- Video and audio calls made by Zoom’s VoIP community are high-quality and safe
Pricing
Zoom affords a free plan for video conferencing. To entry its digital telephone system, you’ll must improve. For the US & Canada plan, pricing begins from $15 monthly per consumer or $10 monthly for metered calling. Enterprise Plus (10 customers minimal) prices $22.49 monthly per consumer.
Greatest for
Useful to make use of in tandem with the video-conferencing app Zoom.
9. Aircall: Greatest for small groups and VoIP name facilities
Aircall is a VoIP platform made particularly for contact facilities. It integrates with helpdesk and CRM software program and is designed particularly to handle buyer conversations. It’s a powerful Grasshopper competitor in order for you a VoIP name heart and name monitoring performance.
Key options
- IVR menus and ring teams
- Dialog tags to categorize and filter earlier name recordings
- Customized enterprise hours to cease incoming calls from heading to voicemail
- Analytics like missed name price, name quantity, and first-call decision
- Desktop notifications for incoming calls
Pricing
Aircall has two most important pricing tiers. Pricing for the Necessities plan begins at $30 monthly, bought for at least three customers, whereas the Skilled plan begins at $50 monthly for a similar variety of customers.
Greatest for
Small groups and VoIP name facilities.
10. Dialpad: Excellent for companies wanting an AI answer
Dialpad focuses closely on AI-powered calling and analytics, which can be greater than some companies want in the event that they solely need primary name dealing with. Nonetheless, its superior VoIP performance provides it the higher hand over Grasshopper.
Key options
- Actual-time name transcription and post-call summaries
- Switch your online business telephone quantity (porting)
- AI-enabled teaching to assist gross sales groups talk extra successfully
- Predictive CSAT instruments to anticipate and alter buyer satisfaction in real-time
Pricing
The Customary plan begins at $15/consumer/month, and the Professional plan begins at $25/consumer/month. For the Enterprise plan, you’ll want to speak to their gross sales workforce for a quote.
Greatest for
Companies on the lookout for an AI answer.
Which Grasshopper Different Is Greatest for Your Enterprise?
Which of them suits your state of affairs finest?
- When you’re a rising enterprise and want stronger routing, reporting, and room to develop: Nextiva
- When you’re a solo proprietor who simply wants a enterprise quantity + primary calling: Google Voice, Telephone.com
- When you’re a small workforce that desires a easy improve from Grasshopper: GoTo Join, 8×8
- In case your gross sales/assist workforce runs excessive name quantity and wishes name center-style workflows: Aircall, Dialpad
- When you’re already invested in a platform ecosystem: Zoom Telephone, Google Voice (Google Workspace)
- When you want hybrid/on-prem PBX compatibility: Mitel, OnSIP
Nextiva Beats the Grasshopper Alternate options
When on the lookout for the very best various to Grasshopper, take into account your particular wants and the options most necessary to you.
When you’re on the lookout for a star amongst Grasshopper alternate options that provides superior VoIP options at reasonably priced costs, go for Nextiva.
Superb Service is integral to Nextiva’s workforce tradition. With regards to bodily safety and community safety, Nextiva has superior reliability. Calls are dealt with by considered one of eight military-grade information facilities throughout the USA.
As a unified communications platform, Nextiva has all of the important and superior telephone, communication, and collaboration options your online business wants. With versatile pricing choices for companies at any stage, you’re certain to seek out Nextiva to be the very best Grasshopper various.
Outgrowing Grasshopper?
You deserve greater than primary options. Improve to Nextiva for an entire communication answer.
Grasshopper Alternate options FAQs
Solutions to some frequent questions on the very best various to Grasshopper.
Nextiva features a cloud-based VoIP service and video conferencing, surpassing Grasshopper’s capabilities. Dialpad supplies voice, SMS, video conferences, and messaging even of their primary plan, in contrast to Grasshopper. GoTo Join consists of video conferencing and limitless worldwide calling to over 50 international locations, in contrast to Grasshopper.
Google Voice and Grasshopper each serve small companies however cater to totally different wants. Your best option depends upon your online business dimension, characteristic wants, and finances:
– Select Google Voice for low-cost, primary VoIP with Google integration.
– Select Grasshopper for a extra strong, scalable enterprise telephone system with superior options and assist.
Grasshopper is just not HIPAA compliant. However a HIPAA-compliant communication instrument can assist you safeguard delicate well being data, guarantee authorized compliance, and improve belief along with your sufferers or purchasers. There are a number of alternate options that prioritize HIPAA compliance, together with:
Nextiva: Nextiva is a HIPAA-compliant platform with encrypted information transmission, safe information facilities, and requires clients to signal a Enterprise Affiliate Settlement (BAA) that covers HIPAA privateness and safety guidelines. Some options have restricted or disabled performance to take care of compliance, comparable to voicemail-to-email, fax-to-email, and SMS texting can not include protected well being data (PHI).
RingCentral: RingCentral additionally affords safe messaging and telephony choices that align with HIPAA laws, they usually additionally require that you simply signal a Enterprise Affiliate Settlement (BAA).
Zoom for Healthcare: This particular model of Zoom ensures that video conferences and telehealth consultations adhere to HIPAA requirements, in addition to provide end-to-end encryption, guaranteeing affected person information privateness.
When contemplating a dependable communication answer for your online business, right here’s how Grasshopper’s reliability compares to different choices:
Giant Companies and Enterprises: For bigger entities needing strong and safe platforms, RingCentral and eight×8 provide reliability with their complete options and safety measures.
Small- and Medium-Sized Companies: Nextiva and GoTo Join current a stable selection, offering not simply dependable voice companies but in addition the choice to develop with buyer assist instruments as your online business scales.
Startups and Solopreneurs: Ooma and Vonage ship easy, cost-effective options that preserve a powerful concentrate on user-friendliness, making certain a hassle-free expertise.
Distant Groups: For groups working remotely, Zoom One supplies a wonderful video conferencing expertise alongside a number of instruments for workforce collaboration, making certain seamless communication no matter location.
